Privacy Policy

Depending on how you interact with our website and services, we may collect information such as:

Personal Information

• Name

• Phone number / WhatsApp number

• Email address

• Date of birth

• Time and place of birth, where voluntarily provided

• Information about your relationship, marriage, family, personal circumstances, or other concerns that you choose to discuss with us

• Any other information you voluntarily provide during a consultation or communication

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address and browser type

• Device type and operating system

• Pages visited and time spent

• Approximate location based on technical information

• Referring website or source

• Other information collected through cookies or similar technologies

You are not required to provide personal information merely to browse our website. However, certain information may be necessary if you choose to contact us or request our services.

We may use the information you provide to:

• Respond to your enquiries

• Communicate with you regarding your request or consultation

• Understand the concern or situation you have voluntarily shared with us

• Provide astrology, spiritual guidance, healing guidance, or related services

• Schedule and manage consultations

• Provide customer support

• Improve our website, services, and user experience

• Send service-related and promotional communications where permitted by applicable law

• Maintain records of enquiries and consultations

• Prevent misuse, fraud, or unauthorised activity

• Comply with applicable legal requirements

We only use information for purposes reasonably connected with the way in which you have provided it.

Our services may involve discussing personal matters such as relationships, marriage, family circumstances, emotional concerns, or other private situations.

You are responsible for deciding what information you wish to share with us.

Please do not provide information that you do not wish to disclose.

If you provide information about another person, you should ensure that you have the appropriate permission or legal basis to share that information with us.

The information, guidance, opinions, interpretations, remedies, and suggestions provided through this website or by our team are based on our knowledge, experience, practices, and understanding of astrology, spiritual practices, healing practices, and related subjects.

They are provided for informational, spiritual, personal guidance, and entertainment purposes and should not be understood as a guarantee of any particular result.

We do not guarantee that any consultation, prediction, remedy, ritual, spiritual practice, healing practice, or recommendation will produce a specific outcome.

Results may vary from person to person. You remain responsible for your own decisions, actions, and choices after receiving information or guidance from us.

We do not guarantee:

• Marriage or reconciliation

• Restoration of a relationship

• A particular person's behaviour or decision

• Removal of every personal or relationship problem

• Financial, career, or health outcomes

• Any specific future event

• Any specific result from a remedy, ritual, consultation, or spiritual practice

Any statements regarding possible outcomes should not be interpreted as promises or guarantees.

Astrology and spiritual or healing practices cannot control the independent decisions, actions, circumstances, or choices of another person.

Our services are not a substitute for professional medical, psychological, legal, financial, or other specialised professional advice.

If you are experiencing a medical, mental health, legal, financial, or other professional issue, you should consult an appropriately qualified professional.

You should make important personal, medical, financial, legal, and relationship decisions based on your own judgement and, where appropriate, advice from qualified professionals.

We understand that people may share sensitive or personal information while seeking guidance from us.

We take reasonable steps to keep information shared with us confidential and to prevent unauthorised access, use, disclosure, or alteration.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet, email, WhatsApp, forms, or other communication platforms.

We may communicate with you through third party platforms such as WhatsApp, email, social media platforms, or other communication tools.

Information shared through such platforms may also be subject to the privacy policies and terms of those respective platforms.

We recommend reviewing the privacy policies of any third party platform before sharing personal information through it.

Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use the website and to improve its functionality and performance.

These technologies may collect information such as pages visited, time spent, device information, browser information, traffic sources, and general usage patterns.

We may also use analytics and advertising technologies to understand the effectiveness of our marketing campaigns.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

We may use advertising platforms such as Meta, Google, or other advertising services to promote our services.

These platforms may use cookies, pixels, or similar technologies to measure advertising performance and, where permitted, provide relevant advertising.

We do not sell your personal information to advertisers. However, certain third party advertising and analytics providers may process information according to their own privacy policies and applicable laws.

We do not sell, rent, or trade your personal information.

We may share information when reasonably necessary with:

• Members of our team who need the information to provide or manage the requested service

• Service providers who help us operate our website or business

• Website hosting, communication, and messaging providers

• Payment processing providers

• Analytics and advertising providers

• Professional advisers where necessary

• Government authorities or law enforcement where legally required

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, database, server, email system, messaging platform, or internet transmission can be guaranteed to be completely secure.

You acknowledge that you provide information electronically at your own discretion and risk.

We may retain your information for as long as reasonably necessary to provide requested services, maintain business and consultation records, respond to enquiries, resolve disputes, comply with applicable legal obligations, and protect our legal rights.

When information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal and operational requirements.

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Ask questions about how your information is being used

To make a request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Our website may contain links to third party websites, applications, social media platforms, payment services, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third party websites or platforms.

We recommend reviewing their respective privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after an updated Privacy Policy is published may constitute acceptance of the updated policy to the extent permitted by applicable law.

By using this website, contacting our team, submitting your information, or voluntarily requesting our services, you acknowledge that:

• You are voluntarily providing the information you choose to share.

• You understand that astrology, spiritual guidance, and healing services do not guarantee specific outcomes.

• You remain responsible for your own decisions and actions.

• Information provided by our team should not be treated as a substitute for qualified professional advice where such advice is required.

• You understand that electronic communication and internet based services cannot be guaranteed to be completely secure.

This Privacy Policy should be read together with our Terms & Conditions and Disclaimer.